Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
Definitions
- Personal Data: Any information that can be used to identify an individual, such as names, email addresses, or device identifiers.
- Analytics: Data collected to understand how users interact with the app, typically anonymized and aggregated.
- Advertising: Displaying ads within the app, which may use non-personal data to improve relevance.
- Third-Party Services: External platforms or providers integrated into the app, such as Google AdMob or analytics tools.
Introduction
NOVAiCORE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR & Barcode Scanner mobile application (the "App").
- This policy applies to all users, regardless of location or device.
- We comply with major privacy regulations, including GDPR, CCPA, and other applicable laws.
- By using our App, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Information You Provide
- QR Code Content: When you create QR codes, the content you input (text, URLs, etc.) is processed only for code generation and not stored on our servers.
- User Preferences: Settings and preferences you configure in the app, such as theme, notification choices, and language.
- Feedback: Information you provide when contacting us for support, including email address and message content.
- Account Information: If you create an account (for cloud backup or premium features), we may collect your email and password, stored securely.
- Support Requests: Details you share when reporting bugs or requesting features.
- Optional Data: Any information you voluntarily provide through surveys or feedback forms.
Information Automatically Collected
- Usage Data: How you interact with the app, features used, session duration, and frequency of use.
- Device Information: Device type, operating system, app version, unique device identifiers, and crash logs.
- Camera Access: Required for scanning functionality. Images are processed locally and not stored or transmitted.
- Analytics Data: Aggregated and anonymized usage statistics to improve app performance and user experience.
- Error Logs: Anonymous crash reports to help us improve stability.
- App Performance: Metrics such as load times and responsiveness.
Information We Do NOT Collect
- We do not store images captured by your camera.
- We do not collect personal identification information such as name, address, or government ID.
- We do not access your contacts, calendar, or personal files.
- We do not track your precise location (GPS).
- We do not sell your data to third parties.
- We do not collect biometric data or sensitive health information.
- We do not share your data with third parties for marketing purposes.
How We Use Your Information
We use the collected information for the following purposes:
- App Functionality: To provide core scanning and creation features, including code generation, scan history, and sharing.
- User Experience: To remember your preferences, enable dark mode, and personalize your experience.
- Analytics: To understand app usage, identify popular features, and improve our services. Analytics are always anonymized.
- Support: To respond to your questions, troubleshoot issues, and provide customer support.
- App Improvement: To fix bugs, add features, enhance performance, and ensure security.
- Legal Compliance: To comply with applicable laws, regulations, and law enforcement requests.
- Security: To detect and prevent fraud or abuse.
Data Storage and Security
Local Storage
Most of your data is stored locally on your device:
- Scan history and favorites are stored on your device and can be deleted at any time.
- Created QR codes are saved locally and never uploaded without your consent.
- App preferences, such as theme and notification settings, are stored locally.
- Data is not transmitted to our servers unless required for support or analytics (and then only in anonymized form).
Security Measures
We implement appropriate technical and organizational security measures to protect your information:
- Data encryption in transit and at rest for any cloud features.
- Regular security assessments and vulnerability testing.
- Limited access to personal information by authorized personnel only.
- Secure data transmission protocols (HTTPS, SSL/TLS).
- Automatic logout and session expiration for account features.
- Periodic review of security practices.
- Compliance with industry standards.
Data Retention
- We retain your data only as long as necessary for the purposes described in this policy.
- You may request deletion of your data at any time via app settings or by contacting support.
Third-Party Services
Advertising
Our app uses Google AdMob to display advertisements. AdMob may collect and use data as described in Google's Privacy Policy. You can opt out of personalized advertising in your device settings.
- Ads help support free features and ongoing development.
- Premium users may remove ads via in-app purchase.
Analytics
We use analytics services (such as Google Analytics or Firebase) to understand app usage. These services collect anonymized data that cannot be used to identify you personally.
- Analytics help us improve app performance and user experience.
- You may opt out of analytics tracking in app settings.
App Stores
When you download our app from Google Play Store or Apple App Store, those platforms have their own privacy policies governing the download and update process.
- We recommend reviewing the privacy policies of these platforms.
Your Rights and Choices
Data Control
- Access: You can view your locally stored data within the app, including scan history and favorites.
- Deletion: You can delete your scan history, created codes, and account data at any time.
- Opt-out: You can disable analytics and personalized ads in app settings.
- Uninstall: Uninstalling the app removes all locally stored data.
- Correction: You may update or correct your account information if applicable.
- Correction: You may update or correct your preferences at any time.
Advertising Choices
- Disable personalized ads in your device settings.
- Purchase ad removal through in-app purchase.
- Use "Limit Ad Tracking" (iOS) or "Opt out of Ads Personalization" (Android).
- Contact us for further assistance with ad preferences.
International Users
- Users in the EU, UK, and other regions have additional rights under GDPR and similar laws.
- Contact us to exercise your rights or for more information.
Children's Privacy
Our app is not designed for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information from our files as quickly as possible.
- Parents and guardians may contact us to request deletion of data related to their children.
- We encourage parents to monitor their children's app usage.
International Data Transfers
If you are using our app outside of the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located. We ensure appropriate safeguards are in place for such transfers.
- We comply with international data transfer laws and frameworks.
- Data is encrypted and protected during transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Providing notice through the app if changes are significant
- Sending email notifications to registered users (if applicable)
You are advised to review this Privacy Policy periodically for any changes.
GDPR, CCPA, and Other Compliance
We strive to comply with major privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You have the right to:
- Request access to your data
- Request deletion of your data
- Request correction of inaccurate data
- Object to certain types of data processing
- Receive information about how your data is used
To exercise these rights, please contact us at privacy@novaicore.com.
Frequently Asked Questions (FAQ)
Does the app track my location?
No, our app does not track or store your location data.
Can I delete my scan history?
Yes, you can delete your scan history at any time from within the app settings.
How do I opt out of analytics?
Go to the app settings and disable analytics tracking. For further help, contact our support team.
Is my data shared with third parties?
No personal data is shared with third parties for marketing. Only anonymized analytics and advertising data may be processed by integrated services.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@novaicore.com
Website: www.novaicore.com
Address:Basirhat, West Bengal, India
Phone: +91-7872057885
Last Updated: January 11, 2025
This privacy policy is effective as of the date listed above.